Happiness Guarantee + Returns
We hope you love your HELLO SHADE™ sleeves — but if something’s not quite right, we’re here to help.
We accept returns of unused, unworn items within 7 days of delivery. To start a return, just fill out the form below. Include your order number along with a brief reason for the return. We review each request individually to make sure everything is handled with fairness and care.
If there’s a fit related issue or a product defect, please include a photo and any relevant details — we want to make it right.
A few quick notes:
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Items must be in original condition (no signs of wear, please!)
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Customer covers return shipping
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Approved refunds will be issued to the original payment method
We’re a small, slow-fashion brand, and every order means the world to us. Thank you for supporting our mission of ethical, small-batch production — and for choosing HELLO SHADE™ as your go-to stylish sun protection brand!
With love (and shade),
Team HELLO SHADE™